文章摘要
杨家鑫,张璐,申静.基于客户需求的中国高校智库知识服务发展路径探究[J].技术经济,2019,38(9):.
基于客户需求的中国高校智库知识服务发展路径探究
Research on the Development Path of Chinese University Think Tanks’ Knowledge Service Based on Clients'' Requirements
投稿时间:2019-09-30  修订日期:2019-09-30
DOI:
中文关键词: 高校智库  客户需求  政府  社会公众  发展路径
英文关键词: university think tank  clients'' requirements  government  the public  development path
基金项目:国家社会科学基金重点项目“创新驱动的中国特色新型智库知识服务发展机制研究”(项目编号:18ATQ004)
作者单位E-mail
杨家鑫 北京大学信息管理系 北京 100871 yjx980618@pku.edu.cn 
张璐 北京大学信息管理系 北京 100871 lu_zhang@pku.edu.cn 
申静 北京大学信息管理系 北京 100871 jshen@pku.edu.cn 
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中文摘要:
      [目的/意义]考察客户对高校智库知识服务的需求,可以帮助高校智库针对性地提供知识服务,促进其创新发展。[方法/过程]通过文献回顾构建高校智库知识服务需求研究框架;依据该研究框架,通过问卷调查分析客户需求特点,并建立中国高校智库知识服务需求分析框架;基于该分析框架和问卷调查分析结果,从客户需求视角提出中国高校智库知识服务发展路径。[结果/结论]中国高校智库知识服务的发展路径是:建立综合性研究人才库提供前瞻性政策研究,借助新媒体平台提供便捷亲民的决策咨询服务,汇聚行业领域知名专家扩大智库服务影响力。
英文摘要:
      [Purpose/Significance] Examining the client needs can help university think tanks to provide knowledge service targetedly and promote the innovative development. [Method/Process] Firstly, we construct a research framework describing the clients" requirements for university think tanks’ knowledge service through literature review. According to this framework, we analyze the characteristics of clients" requirements through questionnaires and build a analysis framework for Chinese clients" requirements. Based on the analysis framework and results, we propose the development path for university think tanks’ knowledge service from the perspective of clients" requirements. [Result/Conclusion] According to the research results, the development path of Chinese university think tanks’ knowledge service is: establishing a comprehensive talent pool to provide more forward-looking policy research service; providing convenient and intimate consulting services through the new media platform; gathering well-known experts to expand the influence of university think tanks.
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